Effective Human Relations in Organizations, fth Edition, Barry L. Reece & honda Brandt
ISBN: 0395638925 ** Year: 1993 ** Publisher: Houghton Mifflin ** condition: rarely used like new
This book is composed of six major parts and seventeen Chap. No. s.
The foloowing are the major book parts:
(1) Human Relations: The Key to Success
(2)Career Success Begins with Knowing Yourself
(3)Personal Strategies for Improving Human Relations
(4) If We All Work Together
(5) Special Challenges in Human Relations
(6)You Can Plan for Success
The following are the major book chapters headings:
Chap. No. 1: Introduction to Human Relations *** The Nature, Purpose, and Importance of Human Relations *** The Forces Influencing Behavior at Work *** The Development of the Human Relations Movement *** Major Themes in Human Relations *** Human Relations: Benefits to You *** Cases: The Human Factor at Hallmark, Culture Shock ***
Chap. No. 2: Improving Personal and Organizational *** Communications *** The Communication Process *** Communication Filters *** How to Improve Personal Communication *** Communication Channels in Organizations *** How to Improve Organizational Communication Communication and International Business *** Cases: Railroad Merger Derails Communication Case, General Electric's, Chilling Tale Suggested Readings ***
Chap. No. 3: Attitudes Can Shape Your Life *** What Is an AttitUde? *** How AttitUdes Are Formed *** AttitUdes Valued by Employers *** How to Change AttitUdes *** Organizations Are Making Adjustments *** Cases: Worker Involvement: Is It Worth It?, Johnson Wax's Worldwide Family Ties
Chap. No. 4: Building High Self-Esteem *** Self- Esteem Defined *** Self-Esteem and Success at Work *** The Power of Expectations *** How to Build Self-Esteem *** Casees: Slowing the Revolving Door, Unmanagement at W.L. Gore & Associates S
Chap. No. 5: Understanding Your Communication Style *** Communication Styles: An Introduction The Communication Style Model *** Determining Your Communication Style Versatility: The Third Dimension *** A Final Word of Caution *** Cases: A Matter of Style, Hiring Financial Counselors
Chap. No. 6: Motivating Yourself and Others *** The Complex Nature of Motivation Maslow's Hierarchy of Needs *** McGregor's Theory X and Theory Y *** Ouchi's Theory Z *** Contemporary Employee Motivation Strategies *** Cases: No Commissions Allowed, Reflexite Is "Sold" ***
Chap. No. 7: Personal and Organizational Values: Making the *** Best Ethical Choices *** The Strength of Character *** How Personal Values Are Formed *** Value Conflicts *** Development of Organizational Values *** Harmonizing Personal and Organizational Values *** Corporate Values and Ethical Choices *** Cases: Whistle-Blowers: Fight or Flight?, Hall of Shame
Chap. No. 8: Building Trust with Constructive Self-Disclosure *** Self-Disclosure: An Introduction *** The Johari Window: A Model for Self- Understanding *** Appropriate Self-Disclosure *** Barriers to Self-Disclosure in an Organizational Setting *** Practice Self- Disclosure *** Cases: Privacy Issues in the Workplace, A Manager's Perceptions of Disclosure ***
