CORPORATE INFORMATION SYSTEMS MANAGEMENT Text and Cases, 5th Edition, By Lynda M. Applegate, F. Warren McFarlan and James L. McKenney
** Price: $29 ** Format: Hard Cover ** Publisher: McGraw-Hill ** Condition: never used ** ISBN: 0072902833 ** Edition: 5th ** Year: 1999 ** Pages: 704 **
This Book has five major parts and thirteen chapters:
The main parts are: (1) The Challenges of Managing in an Information (2) Information Technology and Strategy (3) Information Technology and Organization (4) Managing Information Assets (5) Special Topics.
The main Chapters titles are: /1./ The Information Technology Challenge /2./ Manageable Trends /3./ Effects of IT on Strategy and Competition /4./ Electronic Commerce: Trends and Opportunities /5./ Information, Organization, and Control /6./ IT Architecture: Evolution and Alternatives /7./ Organizing and Leading the Information Technology Function /8./ Managing IT Outsourcing /9./ IT Operations /10./ IT Management Processes /11./ A Portfolio Approach to Information Technology Development /12/ Global Issues / 13./ The IT Business /
IT Management Concepts ** Strategic Relevance ** Corporate Culture ** Contingency ** Technology Transfer ** Challenges in Managing IT ** A Young Technology ** Technological Growth ** IT End-User Coordination ** Specialization ** Shift in Focus ** Questions from Senior Management ** Conclusion **
Theme 1: Strategic Impact ** A Contingency Approach to IT Use ** A Contingency Approach to IT Management ** Theme 2: Integrating Changing Technology Platforms ** Era I **
Era II ** Era III ** Theme 3: Assimilating Emerging Technologies ** Phase 1. Technology Identification and Investment ** Phase 2. Technological Learning and Adaptation ** Phase 3. Rationalization ** Management Control ** Phase 4. Maturity ** Widespread Technology Transfer ** Theme 4: Sourcing Policies for the IT Value Chain ** Theme 5: Applications Development Process ** Design ** Construction ** Implementation ** Operation ** Maintenance ** Theme 6: Partnership of Three Constituencies ** IT Management ** User Management ** General Management ** Summary ** Case 1-1: VeriFone (1997) ** Case 1-2: A Tale of Two Airlines in the Information Age: Or Why the Spirit of King George III Is Alive and Well! **
Forces That Shape Strategy ** Search for Opportunity ** Can IT Build Barriers to Entry? ** Can IT Build in Switching Costs? ** Can IT Change the Basis of Competition? ** Can IT Change the Balance of Power in Supplier Relationships? ** Can IT Generate New Products? ** Analyzing the Value Chain for IT Opportunities ** Inbound Logistics ** Operations and Product Definition ** Outbound Logistics ** Marketing and Sales ** After-Sales Service ** Corporate Infrastructure ** Human Resources ** Technology Development ** Procurement ** The Risks of Information Systems Success ** Problems and Evaluations ** Assessing Competitor Risk ** The Challenge ** ANew Point of View Is Required ** Planning Issues ** Confidentiality and Competition ** The IT-Management Partnership **
The Evolution of Interorganizational Systems ** IOS Evolution at American Hospital Supply and American Airlines ** Evolution and Revolution: Introduction of the Internet ** Learning from the Past as We Create the Future ** Lesson 1: Build Internal Capabilities ** Lesson 2: Penetrate Quickly and Leverage the Community ** Lesson 3: Exploit the Economic Value ofInformation ** Case 2-1: Canadian Airlines (A): Reservations about Its Future ** Case 2-2: H. E. Butt Grocery Company: A Leader in ECR Implementation (Abridged) ** Case 2-3: Internet Securities, Inc.: Building an Organization in Internet Time **
Learning from Mistakes ** Creating the Information Age Organization ** Maintaining Flexibility, Innovation, and Control ** Maximizing Independence and Interdependence: Collaboration, the Missing Organization Design Criterion ** Appendix A Overview of Traditional Organization Design Models **
The Bureaucratic Hierarchy ** The Entrepreneurial Organization ** The Matrix Organization ** The Adhocracy ** A Framework for Organization Design **
Evolution and Revolution: 30 Years of IT Impact ** Evolution of IT Architecture ** Era I: The Mainframe (1950s to 1970s) ** Era II: The Personal Computer (Late 1970s to 1980s) ** Era III: Network Computing (1990s to Present) ** Value Creation in a Networked Environment 218 Implementation Issues ** Maintaining a Reliable and Secure Environment for Doing Business ** Assimilating Emerging Information Technologies ** Managing the IT Legacy ** Merging the Islands of Automation ** Appendix A: Guidelines for IT Architecture Assessment ** Appendix B: Year 2000 Computing Crisis: A Testing Guide ** Overview of GAO's Managed, Five-Step Approach to Year 2000 Testing ** Case 3-1: Taco Bell, Inc. (1983-1994) ** Case 3-2: Frito-Lay, Inc.: A Strategic Transition, 1980-1986 ** Case 3-3: Frito-Lay, Inc.: A Strategic Transition, 1987- ** Case 3-4: MicroAge, Inc.: Orchestrating the Information Technolog Value Chain **
Organizing Issues in IT Development ** Some Examples ** Implications ** Pressures toward User Dominance ** Pent-Up User Demand ** Staff Flexibility and Growth ** Staff Professional Growth ** Competitive and Service Growth in the IT Market ** User Control ** Fit with the Organization ** User Learning ** Pressures toward IT Control ** Staff Professionalism ** Feasibility Concerns ** Corporate Databases ** Fit with the Corporate Structure and Strategy ** Cost Analysis ** Coordination and Location of IT Policy ** IT Responsibilities ** User Responsibilities ** General Management Support and Policy Overview **
